1. Purpose and scope
This page provides a public overview of how requests for access to records relating to Rofane Consulting (Pty) Ltd and Rofane Academy may be handled under the Promotion of Access to Information Act, 2000 (PAIA), read with other applicable South African law.
2. Categories of records
Subject to legal requirements and applicable grounds for refusal, records may include:
- company and governance records;
- financial, procurement and supplier records;
- employment and human-resources records;
- contracts, proposals and business correspondence;
- learner, course, assessment and certificate administration records;
- policies, procedures and compliance records;
- information-technology, security and access-management records;
- website, support and organisation-training records.
3. How to request access
A request should identify the requester, describe the record with enough detail to locate it, explain the preferred form of access, and provide any information required by the prescribed PAIA process. Requests can be initiated using the contact details below.
4. Grounds on which access may be refused
Access may be refused or limited where PAIA permits or requires this, including to protect another person’s privacy, confidential commercial information, legal privilege, safety, security, or information whose disclosure is otherwise restricted by law.
5. Fees and response process
Any prescribed request, search, preparation or reproduction fee will be handled in accordance with applicable PAIA requirements. Response timeframes may depend on the nature and scope of the request and any lawful extension.
6. Personal-information records
Requests concerning personal information may also be governed by the Protection of Personal Information Act, 2013 (POPIA). For information about ordinary privacy requests, see our Privacy Notice.
7. PAIA contact
Please state PAIA request in the subject line so that the request can be directed appropriately.